Rules & waiver.

Last updated: April 2026

Every guest at Raven & Dragon signs a waiver before participating. This page covers our house rules and important health and safety information so you know what to expect. The full waiver document is available below as a PDF — you'll sign a copy at check-in.

§ 1.House rules

These keep everyone safe and having fun. Following them is a condition of participation.

Behavior

• Follow all posted rules and the instructions of our staff at all times.
• Use equipment only as demonstrated. If you're not sure how something works, ask.
• No reckless, unsafe, or disruptive behavior. This includes running into walls or other guests during VR sessions, deliberately damaging equipment, or interfering with other groups.
• Treat other guests and staff with respect.
• Guests under the influence of alcohol or drugs will not be permitted to participate.

Arrival & check-in

• Arrive 15 minutes early to complete your waiver and safety briefing.
• Wear comfortable, closed-toe shoes. No high heels or flip-flops in VR areas.
• Secure long hair, remove dangling jewelry, and empty pockets of sharp items before entering free-roam VR.

What's not allowed

• Outside food or drink in the activity areas.
• Recording other guests without their consent.
• Bringing personal VR equipment to use in our space.

Consequences

Failure to follow these rules may result in removal from the premises without a refund. Our staff has full discretion to pause or end a session for safety reasons.

§ 2.Health & safety warnings

Participation is not recommended for individuals who:

• Are pregnant
• Have a history of seizures or epilepsy
• Have heart conditions or other serious medical conditions
• Are prone to motion sickness or vertigo

If any of these apply to you, please talk to us before booking — we may be able to recommend a different activity that's a better fit, or modify the experience.

If at any point during your visit you feel discomfort, dizziness, or distress, stop immediately and notify a staff member. There is no penalty for stopping a session early for health reasons; we'll work with you to find an alternative or issue a credit.

By participating, you confirm that you are physically and mentally capable of doing so. Our staff may decline or end participation at their sole discretion if they have safety concerns.

§ 3.What you'll be signing

The waiver you sign at check-in covers, in summary:

• Acknowledgment of risks inherent in VR and arcade activities.
• Health and safety warnings, including the conditions listed above.
• Assumption of risk — that you voluntarily choose to participate.
• Release of liability for Raven and Dragon Entertainment LLC, Bella Vista Enterprises LLC, and their staff and affiliates, to the fullest extent permitted by Arizona law.
• Indemnification for damages caused by your conduct.
• Agreement to follow rules and staff instructions.
• Parent/guardian consent for participants under 18.
• Media release for promotional photos and video, with an opt-out available.
• Privacy notice describing how participant information is used.
• Governing law — the agreement is governed by Arizona law, with disputes resolved in Coconino County.

The full text is available in the downloadable PDF. By signing it at check-in, you acknowledge that you have read it carefully and that you are giving up substantial legal rights, including the right to sue.